Terms And Conditions




These terms and conditions outline the rules and regulations for the use of Overseas Travel’s website. Overseas Travel is located at: Abu Dhabi, Maqta Area, United Arab Emirates By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Overseas Travel website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We”, “Our” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of United Arab Emirates. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

 

Payment Gateway

If you are using the payment gateway to pay online using Debit/Credit Card or Net banking, then you are doing so with the consultation/approval of the card owner/account holder (if in case you are not the card holder/account holder yourself).If the payment is not processed because of any reasons, then you are supposed to deposit cash in our Bank Account within next 24 hours, otherwise the respective booking will be cancelled. In such scenarios the booking/Reservation will be subject to availability. If transaction is found suspicious by our risk management team and to protect your payment from potential fraud, we are forced to identify the credit card holder before we proceed with the payment. You may be asked to submit identification proof along with front copy of your credit card by email to complete your transaction. If you failed to produce the said documents on time, then your transaction/Reservation will be cancelled with immediate effect. Transaction processing charge will be borne by the user for using the payment Gateway. If the transaction has been cancelled by the user, processing charges will still apply to the Agent/card holder. Payment Gateway is an additional Payment option available for the user and is not the only option for making Payments. You can contact your nearest Overseas Travel office to make your reservation by paying cash or transferring funds via wire transfers.

The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and are not allowed to transact or use the website.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

 

Method of Payment

We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency)

 

Cancellation and refund policy

Each service provider has its own refund and cancellation policy, as a result of which we adhere to the same. Also, refunds will be done only through the Original Mode of Payment. Refund Policy and process: - The reservations which are applicable for refund as per the cancellation policy specified in each booking will be entitled for refund (if applicable) and will be refunded within 15 working days from the date of cancellation request after the deduction of payment gateway processing charges.

 

Delivery Policy

Service of booking is confirmed as soon as payment is processed and we get the confirmation from respective service provider for booking made. Multiple bookings/transactions may result in multiple postings to the cardholder’s monthly statement. Overseastravel.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

 

Dispute and resolution policy

In case of any dispute you can reach to local office over the mail with the details. Overseas Travel will try to provide amicable solution to both the parties subject to availability of the booking. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE United Arab of Emirates is our country of domicile

 

Privacy Policy

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. The website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards .Therefore the customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted. Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy

 

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Overseas Travel

Bain Al Jasrein ,Maqta Area Abu Dhabi

PB No: 131207 United Arab Emirates

Tel: 02-4414445 info@overseastravel.ae

 



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Overseas Travels
Telephone: +971 2 4414445
Fax: +971 2 4414443
303 Suite, ADIB-Building branch
Bain Al Jasreen,
P.O. Box 131207,
Abu Dhabi, United Arab Emirates
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